GlobalHealth AI Trust & Security

At GlobalHealth AI, your trust is our top priority. Whether you are a patient, volunteer provider, or health researcher using the TriageNet app, we are committed to maintaining the highest standards of data protection, security, and ethical AI use.

Data Privacy & Protection

HIPAA-Informed Practices: While TriageNet is not a covered entity under HIPAA, we follow HIPAA-informed principles to safeguard health-related data.
Encryption: All personal data and health information are encrypted in transit and at rest using industry-standard protocols (TLS 1.2+, AES-256).
Minimal Data Collection: We collect only the data necessary to deliver our services. We do not sell or share your information with third parties without consent.

Ethical & Responsible AI

Bias Mitigation: Our AI models are developed with global datasets, tested across diverse populations, and regularly audited for fairness and accuracy.
Human-in-the-Loop Oversight: Critical health decisions are never left solely to AI. TriageNet escalates cases to certified healthcare professionals when appropriate.
Explainable AI: We prioritize transparency by offering users insight into how AI-driven assessments are made.

Infrastructure & Security

Cloud Security: All services are hosted on secure, SOC 2-certified cloud infrastructure with firewalls, intrusion detection, and regular audits.
Access Controls: Role-based access ensures only authorized personnel can view or handle sensitive information.
Regular Security Reviews: Our systems undergo regular penetration testing and vulnerability assessments.

Volunteer & Provider Verification

Credential Verification: All healthcare providers in the CareLink network are vetted and verified for licensure and professional standing.
Ongoing Certification: Providers complete recurring training and ethics modules through our Training & Certification Center.
Secure Communication: All communications between patients and providers are end-to-end encrypted within the app.

Global Compliance

Localized Safeguards: Our systems adapt to comply with local data protection laws in the countries where we operate.

Report a Concern

If you encounter any security issue, privacy concern, or unethical activity, please report it immediately at security@globalhealth.ai

GlobalHealth AI and TriageNet exist to serve communities ethically, safely, and equitably. We continuously evolve our trust and safety protocols to reflect best practices and emerging global standards.